FAQ

Have some questions or concerns regarding the products and services that we offer? Our FAQ page tackles the most common inquiries about Tfiberglass, along with simple and concise answers addressing these inquiries.

General

How to get a quotation?

You can send us your material list to request a quotation, or you can also simply send us the structural drawing and project information for complete formwork & scaffolding proposal via the below contacts.


Email: logan@hysentai.cn

Phone: +86-573-867770128

Mobile: +0086-17858795382

What is the package method?

We have standard pallet packing, bulk packing etc. which suits to container transportation.

Do you have on-site supervision service?

Yes, we have an on-site supervision service for most of our projects worldwide except for a few restriction regions.

Are you factory or trading company?

We are plastic formwork factory from 2013.

Production

What is the lead time?

For plastic formwork, we have stock in our warehouse. The preparation of loading will be within 14 days.

For a more accurate lead time, don’t hesitate to contact us for a specific product based on your quantity.

Service

What benefit we can get from ST?

From ST, you can get the plastic formwork system with excellent quality, know-how, and in-time service. They will lead to increased construction efficiency, labour saving and high cost down on your site as a result.

Are you looking for agent or distributor in our country?

Yes, we are looking for an agent or distributor worldwide based on a win-win relationship. If you have such experience, the capability of investment, as well as business plan & goal, we’d be glad to discuss with you in detail. ST has its special agent and distributor policy waiting to support your plastic formwork industry success.

How to purchase your formwork?

For any order you proceed with, ST will follow the below steps.


Step 01. Confirm the order based on our proposal after technical & commercial communication – by Customer, ST Sales team and Technical team.


Step 02. Make the deposit – by Customer.


Step 03. Report on production schedule weekly until completion – by ST Customer Care team.


Step 04. Execute pre-shipment inspection – by Customer or Third Party Inspection company.


Step 05. Effect the balance payment – by Customer.


Step 06. Arrange the loading and shipment after balance payment – by the ST Customer Care team.


Step 07. Submit the complete set of shipping documents via courier after departure – by the ST Customer Care team.


Step 08. Submit the complete set of the user manual, calculation, shop drawing and assembly drawings – by the ST Sales team.


Step 09. Site supervision – By ST Site Supervision team.

Payment

What is your payment term?

30% prepayment, the rest should be payed before shipment.

Shipping

Can you ship to the destination port?

Yes, we can send FOB Ningbo or CIF destination port quotation for your choose.

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ST has been in the business of producing top-notch and affordable plastic formwork for construction industries since 2013.


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